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Delivery Information

New Zealand

  •  Accessories - If order is for less than $250 then $15 to anywhere in NZ.
  •  Accessories shipped Free if your order is over $250.
  •  Slatwall Panels and KD Furniture. $75 to a home address in the locations listed where the freight company has a depot. The home address must be clearly defined and confirmation of the ability to unload. This is to include home and mobile phone details and may require a fit person to assist the driver. Otherwise collection will be recommended from the carriers depot, possibly with the use of a trailer subject to shipment size and packaging. Where a home address is beyond the town limits of listed destinations, the goods will be available for collection from the relevant depot. Additionally delivery can be arranged directly with the cartage company in conjunction with a predominantly local carrier.
  • Assembled Furniture  to home addresses are subject quotation and to minimize freight may include assisted assembly by a third party.

           IMPORTANT  Always check any shipment to ensure there has been no damage.  If there is concern take photos..

Allow 2-6 days for receipt of Goods. Delivery within New Zealand will be by courier and will be trackable.  Please provide physical address details, contact phone, and Postcode.  Where a Postal address is preferred, or for Rural Delivery, these packages will be sent by NZ Post parcel service.

Delivery of panels and larger furniture items to depots. Depot locations include - Whangarei, Auckland, Hamilton, Tauranga, Hastings, New Plymouth, Palmerston North, Wellington, Nelson, Christchurch, Timaru, Dunedin, Invercargill.

Australia

  • Accessories.  If order is for less than $250 then $20 to anywhere in Australia
  • Accessories.  If order is for over than $250 then $50 to anywhere in Australia, as many items as you like!
  • Slatwall Panels and KD Furniture cannot be shipped to Australia, NZ sales only sorry.
  • Assembled Furniture cannot be shipped to Australia, NZ sales only sorry.

Allow 10-15 working days for receipt of Goods. Delivery to Australia is by NZ Post International Economy service. 

Returns

100% Satisfaction Guaranteed

If you are not happy with any aspect of your purchase, for any reason, you can return items within 14 days of the purchase date, provided they are unused.  Returns are credited in the manner in which they were originally paid.  Please allow 5-7 working days for a refund to be processed.

 

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